Payment terms

1. Subscription License

RetinAI (the Licensor) grants to you (the Licensee) a non-exclusive,
non-transferable subscription license under the terms and
conditions specified in the applicable EULA.

The RetinAI cloud services that are hosted on Amazon Web Services
(AWS) primary data centers in  Europe.

We retain the right to not accept your electronic order from this
online store in RetinAI’s discretion.

This Agreement commences upon our acceptance and counter-
signature of your order and shall be valid for the agreed initial
Subscription Term defined above.

Thereafter it shall automatically renew for another calendar year
(Renewal Term), unless terminated in the Customer Portal at least
one (1) day or in writing at least ten (10) days prior to the expiry of
the Initial Term or any annual Renewal Term.

If the subscription is thus renewed, the Commencement Date of the
Subscription shall be defined as the annual anniversary date of the
commencement date of the paid subscription.

2. Subscription Fees

Fees and charges are stated in Euro (EUR) and are exclusive of any foreign and domestic taxes and VAT for a purchaser outside of Switzerland. For purchasers located within Switzerland, 7.7 % VAT applies.

The subscription fee shall become due immediately after the end of the free trial period and will be charged (or invoiced)  monthly/yearly  in advance.

All invoices are payable within 30 days upon receipt.

2. Subscription Fees

Fees and charges are stated in Euro (EUR) and are exclusive of any foreign and domestic taxes and VAT for a purchaser outside of Switzerland. For purchasers located within Switzerland, 7.7 % VAT applies.

The subscription fee shall become due immediately after the end of the free trial period and will be charged (or invoiced)  monthly/yearly  in advance.

All invoices are payable within 30 days upon receipt.

3. Payment Provider and Payment Terms

For payment with credit card or SEPA, we use a third party payment service provider Stripe in Switzerland, whose terms of Service You can access here: https://stripe.com/ch/terms and https://stripe.com/ch/privacy.

By using the Stripe payment service, You agree to the terms and conditions and privacy terms of Stripe. RetinAI shall not be liable to You for Your use of this third party service.

You agree to provide RetinAI and/or Stripe with accurate billing and contact information, including Customer’s legal company name, street address, email address, and name and telephone number of an authorized billing contact and Administrator. If the contact information You have provided is false or fraudulent, RetinAI reserves the right to terminate Your access to the Service in addition to any other legal remedies.




4. Data Protection and Privacy

If you plan to upload and/or process personal data of Swiss or EU data subjects, you will need to complete a Data Processing Agreement pursuant to Art. 28 GDPR which you can find here.


If you plan to transfer personal data to a country outside of the EU/EEA or Switzerland, which is not deemed adequate by the EU, please contact us to sign the EU Standard Contractual Clauses, before you transfer such personal data. If you plan to process personal health information under US HIPAA, please contact us to discuss a respective BAA.

Find out how we will process your personal data and that of any user of the Discovery Services in our Privacy Notice.

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Personal Data Processing

RetinAI is committed to protecting your privacy and will only use your personal information to set up your account and to provide the products and services you have requested. By continuing with the account set-up, you agree that RetinAI may store and process the personal information submitted by you in order to manage your account and provide you with factual information on our products and services. For more information on our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Notice.

Consent to Receive Marketing Communications

We don’t want you to miss out on special offers or interesting information on our advanced technology platform and AI solutions, and would like to contact you from time to time on this new content. If you consent to us contacting you for this purpose, please tick the checkbox below. You can unsubscribe from these marketing communications at any time. 

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